We proudly ship our luxury cashmere products directly from Jargal Cashmere Factory in Mongolia. We carefully package each item to ensure it arrives safely, and all shipments are fully trackable.

Standard Shipping

• Delivery Time: 14–21 business days

• Carrier: Mongol Post

• Cost: $5 worldwide

• Free standard shipping for orders over $149

• Tracking information will be emailed to you once your order is dispatched.

Express Shipping

• Delivery Time: 5–8 business days

• Carrier: EMS

• Cost: Paid by customer (0–0.5 kg: $20, 0.5–1 kg: $25; heavier orders calculated at checkout)

• Tracking information will be emailed once your order is dispatched.

Processing Time

• Orders are processed within 1–3 business days

• During peak periods or holidays, processing may take slightly longer

International Shipping Notes

• Delivery times may vary depending on your country’s customs procedures

• Any import duties, taxes, or customs fees are the responsibility of the customer

Tracking Your Order

Once your order is shipped, you will receive a tracking number via email. You can monitor your shipment online at any time.